Symptom
- Unable to find "Manage route map" under Admin Center.
- Routing map permission is missing in Role-Based Permissions (RBP).
- No option "Routing map" under Administrator Permissions -> Manage Templates.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Navigate to Admin Center.
- Go to Manage Permission Roles.
- Open any role.
- Under Administrator Permissions -> Manage Templates, observe that Routing map permission is missing.
Cause
- Workflow option is not enabled in provisioning.
Resolution
- Enable Workflow option from provisioning, as it is one of the prerequisites for showing the route map under RBP.
- Note: Access to provisioning is restricted for customer. Contact the implementation partner or Account Executive for provisioning-related tasks. For non-implementation tasks, contact Technical Support.
See Also
Keywords
manage route map, routing map permission missing, administrator permissions, manage templates, role-based permissions, RBP, workflow option, provisioning, sap successfactors performance & goals , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem
Product
SAP SuccessFactors Performance & Goals all versions
SAP Knowledge Base Article - Public