SAP Knowledge Base Article - Preview

3721405 - SAP Emarsys pop-up windows compatibility issue with third-party browser extensions

Symptom

  • Emarsys pop-up windows (e.g. Field Editor) open as separate browser windows.
  • Third-party tools, when used via browser extensions, are only attached to the original window and cannot display content or continue guided flows inside these pop-ups.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys 1.0

Keywords

pop-up windows, field editor, browser extension, third-party tools, multi-window support, compatibility issue, separate browser windows. , KBA , CEC-EMA-INT , Integrations , Problem

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