SAP Knowledge Base Article - Preview

3721419 - Joule Integration Limitations in using the multiple IAS tenants

Symptom

When configuring Joule in SAP BTP, which is connected to IAS Tenant A and SAP Integrated Solution system is connected to IAS Tenant B. User need clarification on whether Joule integration requires:
  • A single shared SAP Cloud Identity Services (IAS) tenant across systems, or
  • Whether Joule can function when multiple IAS tenants are used.


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Environment

  • SAP BTP, Cloud Foundry runtime and environment
  • Joule

Product

Joule all versions ; SAP BTP, Cloud Foundry runtime and environment all versions

Keywords

SAP Integrated solutions, IAS tenant, integration query, SAP Cloud Identity Service, single IAS, multiple IAS, provisioning, SSO, principal propagation, Global User ID, SAP BTP, Tenants, Joule, same identity, Global User ID, incorrect configuration, User_UUID, user_uuid, IAS application, functional issues, integrations, consistently, Identity Authentication, Identity Provisioning, Tenant Models, Licensing, entity, independent, subaccount. , KBA , CA-JOULE-PRV , Provisioning , BC-IAM-IDS , Identity Authentication Service , Problem

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