Symptom
I can access Signavio Process Manager, but when switching or directly accessing Collaboration Hub, it displays a blank screen.
Resolution
The issue of a blank screen in the Signavio Hub can arise from several potential causes. Here’s a step-by-step guide to troubleshoot and resolve the problem:
- Check Browser Compatibility: Ensure that you are using a compatible browser. Some browsers may not support the content displayed in the Hub.
- Disable Browser Add-ons: Temporarily disable any browser add-ons or extensions that may interfere with the Hub’s functionality, such as security add-ons or automatic translators.
- Clear Cache and Cookies: Clear your browser’s cache and cookies to eliminate any stored data that might be causing display issues.
Keywords
blank screen, SPM, collaboration hub, hubswitch, browser compatibility, browser add-ons, cache, cookies , KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Problem
Product
SAP Signavio Process Manager all versions ; Signavio Collaboration Hub all versions
SAP Knowledge Base Article - Public