3721592 - Failed to retrieve data from database. Details: 08501: Lost connection to MySQL Server

• A report connecting to a MySQL database hosted on another server encounters connectivity issues when accessed via Crystal Reports and Crystal Server.
• Error messages displayed:
  • "Failed to retrieve data from database."
  • "Failed to retrieve data from database. Details: 08501: Lost connection to MySQL Server."
• The connection test in ODBC Data Source Administrator (64-bit) is successful.

• Crystal Reports 2020 Designer
• Business View Manager

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