SAP Knowledge Base Article - Preview

3721644 - An error occurred while retrieving the data locks for the visible cells" when opening a complex story in SAP Analytics Cloud (SAC)

Symptom

  • SAC frontend error message: 
    An error occurred while retrieving the data locks for the visible cells.
    Correlation ID: xxxxxx when loading a story. 
  • Console log: Firefly returned with errors  - "Firefly returned with errors " DataRegionLocksProvider .
  • The issue occurs when opening a complex story contains lots of widget with linked analysis.
    The issue does not occur if you create a new test story that only contains a table with the same setting.


Read more...

Environment

SAP Analytics Cloud

Product

SAP Analytics Cloud 1.0

Keywords

data locking error, visible cells, SAP Analytics Cloud, story configuration, planning, filters, linked analysis, table configuration, performance issue, data locks , KBA , LOD-ANA-PL-DLK , Data Locking , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.