SAP Knowledge Base Article - Preview

3721766 - Microsoft Graph API error: "com.microsoft.graph.http.GraphServiceException: Error code: ErrorItemNotFound"

Symptom

Facing below error in PO Mail Channel:

Error in retrieving mailbox size: com.microsoft.graph.http.GraphServiceException: Error code: ErrorItemNotFound
Error message: The specified object was not found in the store., Default folder Root not found.

GET https://graph.microsoft.com:443/v1.0/users/<EMAIL ID>/mailFolders?%24top=50
SdkVersion : graph-java/<version>

404 :
[...]


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Environment

  • SAP Process Integration
  • SAP Process Orchestration

Product

SAP Process Integration, connectivity add-on all versions

Keywords

OAuth mail server, mailbox, ErrorItemNotFound, ErrorAccessDenied, Microsoft Graph API, Azure permissions, Mail Adapter, cache refresh, refresh token, connectivity, error code 404 , KBA , BC-XI-CON-MAI , Mail Adapter , Problem

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