3721769 - Incorrect service contract date calculation in a service contract item in a solution order - SAP S/4HANA Cloud Public Edition

Symptom

When using a custom date profile for the contract date calculation, it does not take the current start date to calculate the end date of the service contract item in solution order item. It always uses the previous start date.

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

service contract, solution order, end date calculation, default time settings, manual entry, configuration, SAP S/4HANA Cloud, 104301, Define Date Profile for Service Transactions, CONTEND, date type, date profile, Contract End Date, Calculation Pos. , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem

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