Symptom
Terminated employees with multiple employments are not converting to Alumni on the expected date.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Implement the Alumni Experience in the environment.
- Terminate an employee with multiple employments.
- Observe that the employee does not convert to Alumni on the expected date
Cause
The system evaluates only the primary assignment for alumni conversion upon termination. Secondary assignments remaining active prevent the alumni conversion process.
Resolution
- Ensure that the primary assignment of the terminated employee meets the termination criteria for alumni conversion.
- Ensure that an offboarding process was created for a user.
- Verify that the username is unique and does not conflict with existing usernames in the system.
See Also
Keywords
obxm alumni access, terminated employees, multiple employments, primary assignment, secondary assignment, alumni conversion, termination criteria, username conflict , KBA , LOD-SF-OBX-OFP-ALU , Alumni Access , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public