SAP Knowledge Base Article - Public

3721828 - Alumni access with multiple employments - Onboarding

Symptom

Terminated employees with multiple employments are not converting to Alumni on the expected date.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Implement the Alumni Experience in the environment.
  2. Terminate an employee with multiple employments.
  3. Observe that the employee does not convert to Alumni on the expected date

Cause

The system evaluates only the primary assignment for alumni conversion upon termination. Secondary assignments remaining active prevent the alumni conversion process.

Resolution

  1. Ensure that the primary assignment of the terminated employee meets the termination criteria for alumni conversion.
  2. Ensure that an offboarding process was created for a user.
  3. Verify that the username is unique and does not conflict with existing usernames in the system.

See Also

  • 3681835 - Alumni not available after employee's termination - Onboarding
  • 3659542 - Terminated employee is not converted to Alumni after offboarding completion

Keywords

obxm alumni access, terminated employees, multiple employments, primary assignment, secondary assignment, alumni conversion, termination criteria, username conflict , KBA , LOD-SF-OBX-OFP-ALU , Alumni Access , Problem

Product

SAP SuccessFactors Onboarding all versions