Symptom
On the Dispatching Board, existing assignments cannot be repositioned with fine granularity. The system only allows shifting an activity in 1‑hour increments, preventing dispatchers from adjusting assignments in smaller time steps e.g. in 30 minutes.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Field Service Management
Product
Keywords
dispatching board, activity adjustment, rounding minutes, planning and dispatching, sap field service management, activity rescheduling, one-hour increment, activity precision, rescheduling issue, configuration settings, activity movement , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , How To
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