3721982 - LMS connector notification showing incorrect completion status

Job Code Connector run displays Completion Status: OK-SUCCESS, while the Connector Results Notification email shows status: INIT-STARTED.

SAP SuccessFactors Learning

1. Run the Job Code Connector.
2. Check the connector results in the Learning Administration, which display Completion Status: OK-SUCCESS.
3. Review the email notification sent for the connector run, which incorrectly displays Completion Status: INIT-STARTED.

Backend primary and secondary node data synchronization issue in HANA.

An internal HANA report job node configuration needs to be updated to resolve the Status discrepancy between Connector and Connector Results Notification.

• Customer: Please provide approval and include affected LMS URL.
• Support: Please see internal notes

• Refer to: 2587959 - Learning connector job stuck in "INIT - Started"
• Refer to: 2596903 - Connector output file settings - SAP for Me
• Refer to: 2184232 - How to send scheduled reports or connector results notification in LMS to multiple email addresses?
• Refer to: 3339778 - Is it possible to receive Connector Results Notification based on the Connector Job Status or Job results?

SF, Success Factors, LMS, learning, job code connector, completion status, INIT-STARTED, OK-SUCCESS, connector notification, LMS, HANA synchronization, backend configuration, connector results, email notification discrepancy, reporting node , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , Problem