SAP Knowledge Base Article - Preview

3722070 - Error: "Could not connect to Cloud Connector" and "TunnelClientSSLHandshakeValidator" in Cloud Integration when connecting to onpremise via Cloud Connector

Symptom

When testing the connection from SAP Integration Suite to SAP Cloud Connector (SCC), the following error occurs:

  • Could not connect to cloud connector.

In the SCC trace files, the following exception is logged:

  • An exception was thrown by com.sap.core.connectivity.tunnel.client.ssl.TunnelClientSSLHandshakeValidator


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Environment

  • Cloud Integration
  • SAP Integration Suite

Product

Cloud Integration all versions ; SAP Integration Suite all versions

Keywords

SAP Cloud Connector, SAP Integration Suite, SAP BTP Connectivity service, SSL handshake error, TunnelClientSSLHandshakeValidator, certificate trust issue, root certificate missing, Cloud Foundry region endpoint, SCC trust store, JVM update, SSL inspection, connectivity tunnel failure, Could not connect to cloud connector, handshake, JVM, Java Runtime, OpenJDK , KBA , LOD-HCI-PI-RT , Integration Runtime , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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