Symptom
When Latest Performance Form Experience enabled, Manager is unable to view subject ratings provided by the Employee; Side-by-side view is not working.
Environment
SAP SuccessFactors Performance & Goals
Reproducing the Issue
1. Proxy as a Manager and access the form.
2. Only Manager rating (item-rating) is displayed, Side-by-side view is not working.
Cause
The Manager has no access to Gap Analysis or Ratings from Others.
Resolution
Per the guide EZ Rater (Latest Form Experience) | SAP Help Portal:
When users have permission for Gap Analysis and Ratings from Others, they automatically have the side-by-side view and gaps in the form sections.
Make sure permissions are granted to access both Gap Analysis and Ratings from Others.
See Also
Keywords
Performance management, ratings, visibility issue, view ratings, permissions, manager rating, other's tab permissions, subject rating, item rating, Gap Analysis, Ratings from Others. , KBA , LOD-SF-PM-RAT , Ratings and Weights , How To
SAP Knowledge Base Article - Public