Symptom
When running the "Manage Draft Benefit Enrollments", the result comes with the status "Not Deleted" and description ""This record can’t be deleted because an enrollment window is currently active for this benefit".
Environment
SAP SuccessFactors Employee Central
Cause
This is currently the expected behavior. The job will not delete the benefit enrollment drafts if the enrollment window is open for the current period, or if there is an enrollment exception window also open.
Resolution
As a workaround for this behavior, the customer can change the enrollment dates on the relevant period, to make sure the window is closed. Run the job again and, after the drafts are deleted, change the dates back to the required ones.
See Also
Keywords
Manage Draft Benefit Enrollments, "Not Deleted, "his record can’t be deleted because an enrollment window is currently active for this benefit, enrolment, drafts, enrollments, open enrollment, open window, delete drafts , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
SAP Knowledge Base Article - Public