SAP Knowledge Base Article - Public

3722131 - Error "This record can’t be deleted because an enrollment window is currently active for this benefit" on the "Manage Draft Benefit Enrollments" Job's response - Employee Central

Symptom

When running the "Manage Draft Benefit Enrollments", the result comes with the status "Not Deleted" and description ""This record can’t be deleted because an enrollment window is currently active for this benefit".

Environment

SAP SuccessFactors Employee Central

Cause

This is currently the expected behavior. The job will not delete the benefit enrollment drafts if the enrollment window is open for the current period, or if there is an enrollment exception window also open.

Resolution

As a workaround for this behavior, the customer can change the enrollment dates on the relevant period, to make sure the window is closed. Run the job again and, after the drafts are deleted, change the dates back to the required ones. 

See Also

Creating a Job to Manage the Draft Benefit Enrollments Data

Keywords

 Manage Draft Benefit Enrollments, "Not Deleted, "his record can’t be deleted because an enrollment window is currently active for this benefit, enrolment, drafts, enrollments, open enrollment, open window, delete drafts , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors HCM Core 2505