SAP Knowledge Base Article - Public

3722215 - EP User or NON Employee Central User Field Visibility Legacy People Profile vs Latest People Profile

Symptom

After enabling the Latest People Profile, the cards for EP profiles under Personal Data (Personal Information, Biographical Information, etc.) and Job Data (Employment Details, etc.) are not visible. These blocks were previously displayed under sections.

  • User Type: NON Employee Central User / Employee Profile User Only
  • Legacy People Profile: Biographical Information Person ID and Employment Details Hire Date displaying correctly
  • Latest People Profile: Biographical Information Person ID and Employment Details Hire Date not displaying despite same permissions

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

 

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Profile
  • SAP SuccessFactors Employee Profile - Latest People Profile 
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Enable the Latest People Profile in the system.
  2. Observe that cards for EP profiles under Personal Data (Personal Information, Biographical Information, etc.) and Job Data (Employment Details, etc.) are not visible.

Current Behavior

Latest People Profile

  • Biographical Information section: Person ID field not appearing or showing "There's nothing to show yet" message
  • Employment Details section: Hire Date field missing from display that should be visible
  • Inconsistent behavior compared to legacy interface for NON EC users ( this is expected in the Latest People Profile (PPX) for Non-EC users.)
  • User interface appears incomplete with missing expected biographical and employment sections

Legacy People Profile ( PP3)

  • Biographical Information section: Person ID field displays with Person Id External value
  • Employment Details section: Hire Date field shows expected employment start date information
  • Permission level properly respected for field access through Employee Profile permissions
  • Platform fields accessible based on role-based permissions configuration

Cause

Non-EC users are restricted from accessing EC cards (Biographical Information and Employment Information) in the Latest People Profile (PPX). This change was made intentionally as part of the design update.

Resolution

As confirmed with the Developer team, this is the expected behavior in PPX. Non-EC users are restricted from accessing EC cards, including Biographical Information and Employment Information, as these are EC cards.

We understand this represents a change compared to PP3; however, this was a conscious design decision.

If the customer has further concerns, they are welcome to submit an Influence request for consideration.

Customer Next step:

  1. Customers are encouraged to submit enhancement ideas through the Influence Tool for future product updates.
  2. To submit enhancement ideas, refer to Knowledge Article KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Guide - Managing the SAP SuccessFactors User Experience

See Also

  • 3527163 - Data Viewing in Full Profile of the Latest People Profile FAQ - 2H 2025
  • 3664302 - History UI and Edit mode for Latest People Profile FAQ - 2H 2025
  • 2388035 - Configuring the Field Order When in "Edit" Mode in People Profile - Employee Central
  • 3717133 - Employment Details portlet displays "There’s nothing to show yet" in Latest People Profile - Employee Central
  • 3690610 - Biographical information fields not visible in latest people profile for employees hired through onboarding - 2H 2025
  • 3654350 How to modify the field order of edit mode in latest people profile?
  • 3664302 History UI and Edit mode for Latest People Profile FAQ - 2H 2025
  • 3566507 "Configure Header Fields" section is missing in Configure People Profile (Latest People Profile)
  • 3527163 - Data Viewing in Full Profile of the Latest People Profile FAQ - 2H 2025
  • 3467734 - Spotlight and Profile Preview in Latest People Profile - 2H 2025
  • 3668828 - In the Latest People Profile the User Information Custom Card is not showing Card title when there is no data maintained - 2H2025
  • 3681654 - How to Rename Card Under Configure Latest People Profile for Hris Element And Other Element

Keywords

Incident INC21359401, latest people profile, ep profile cards, personal data visibility, job data visibility, non-ec users, ec cards restriction, biographical information, employment details, enhancement ideas, influence tool, role-based permissions, people profile, PPX, PPX, Legacy People Profile (PPX)  , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Problem

Product

SAP SuccessFactors Employee Central all versions