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3722217 - Error when enabling service in BTP Cockpit: "You haven't configured your subaccount (for business users) to trust a tenant of SAP Cloud Identity Services using OpenID Connect"

Symptom

Error message displayed when trying to enable a service in BTP Cockpit: "You haven't configured your subaccount (for business users) to trust a tenant of SAP Cloud Identity Services using OpenID Connect. SAML trust isn't supported for this service. To subscribe this application, use the Establish Trust option to configure trust between your subaccount and SAP Cloud Identity Services. For more information, see https://help.sap.com/docs/btp/sap-business-technology-platform/establish-trust-and-federation-between-uaa-and-identity-authentication".

Additionally:

  • The subaccount has not been configured to trust a tenant of SAP Cloud Identity Services using OpenID Connect.
  • Only the Default Identity Provider is available, and no Custom Identity Provider was set up.


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Environment

  • SAP Business Technology Platform
  • SAP Cloud Identity Services
  • SAP Build Work Zone

Product

SAP Build Work Zone, advanced edition all versions ; SAP Build Work Zone, standard edition all versions ; SAP Business Technology Platform all versions ; SAP Cloud Identity Services all versions

Keywords

sap build work zone, trust configuration, openid connect, saml trust, custom identity provider, cloud identity services, subscription error, btp cockpit, trust setup, identity authentication service, sap cloud identity , KBA , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , Problem

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