SAP Knowledge Base Article - Public

3722396 - Retrieving IP address to avoid suspicious activities in SAP SuccessFactors Recruiting Management

Symptom

  • Need to retrieve IP address and user agent information for a candidate profile suspected of dubious activity.

Environment

SAP SuccessFactors Recruiting Management

Resolution

Identifying an IP address from an external user is currently outside the scope of Product Support. This is due to many factors, such as GDPR. 

Keywords

ip address, user agent, suspicious activity, sap successfactors recruiting, candidate profile, recruiting module, log retrieval, sap successfactors, candidate management, dubious activity, web log, profile creation, sap recruiting logs, data investigation , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions