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3722547 - Crystal Reports using Sub-Reports do not save the prompts while scheduling from BI launchpad

Symptom

  • Crystal Reports using Sub-Reports do not save the prompts while scheduling from BI launchpad
  • Reports fail with 'Information is needed'
  • The issue doesn't occur in CMC. The successful instances ran from CMC works when rescheduled from BI Launchpad.


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x / 2025
  • SAP Crystal Reports 2020 / 2025
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025

Keywords

CR, BILP, prompts, sub-reports, schedule, report values, Launchpad, static, parameters, CMC, BO , 4.3 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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