Symptom
The partner role Forwarding Agent is not available in the standard form template.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to Manage your Solution app.
- Click in Configure Your Solution and navigate to the Partner Determination under the Sales Basic functions.
- In the next screen, select option for setting up partner determination for Billing header.
- Click on the Configure button on this option.
- Choose the partner determination for Billing document and double click on the Partner functions in Procedure option from the hierarchy menu.
- Add new business partner function Forwarding Agent and check the Print Rel checkbox to enable print relevance and provide a print label.
- Click on Save once done to save the configuration.
- Now that the configuration part is done, check that this new business partner is available on the billing document header.
- Navigate to the Maintain form templates app.
- Under pre-delivered templates, download standard form template.
Partner Role Forwarding Agent is not visible.
Cause
- Standard templates do not automatically display newly added partner labels or fields.
- The standard billing document templates also do not contain a predefined label or field for the Forwarding Agent partner role.
- SAP delivers standard forms with a fixed set of predefined fields.
- When additional partner functions are activated for printing, SAP makes them available in the XML data structure.
- The adaptation of the form layout remains the customer’s responsibility, as described in SAP’s documentation for business partner output in S/4HANA Cloud.
Resolution
To include this information, refer to the below steps:
- Copy the standard form template from the Maintain form templates app.
- Download the XDP file.
- Manually incorporate the relevant partner node and label into the custom form.
- After a partner function is enabled for printing;
- Manually add the corresponding node to a custom form template using Maintain Form Templates and Adobe LiveCycle Designer.
See Also
Keywords
Missing, does exist, cannot find, Forwarding Agent, Output Document, template. , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public