SAP Knowledge Base Article - Public

3722700 - Sort Order Field Missing in Pay Component Group Under Manage Organisation Pay and Job Structures

Symptom

  • The Sort Order field in Pay Component Group is missing in the system, which is required for modification in the Compensation History Widget.
  • The issue stems from the `hris-field id="sortOrder"` being configured with `visibility="none"`

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP SuccessFactors HCM Core
  • SAP SuccessFactors Employee Central - Foundation Objects (Organisation, Pay and Job Structures)

Reproducing the Issue

  1. Navigate to Manage Organisation > Pay and Job Structures > Pay Component Group: Annual Salary (XXX.
  • Result: The Sort Order field is missing.

  1. Verify the Corporate Data Model:
  • Go to Admin Center > Import/Export Corporate Data Model > Export.
  • Result: The `hris-field id="sortOrder"` is configured with `visibility="none"`.

Cause

  • The `hris-field id="sortOrder"` is configured with `visibility="none"` in the Corporate Data Model.

Resolution

  1. Update the Corporate Data Model to change the `hris-field id="sortOrder"` visibility to `visibility="both"`.
  2. Refer to Knowledge Article 3066117 - How to export Data Models.
  • Navigate to Admin Center > Import/Export Corporate Data Model > Export.
  • Locate the `hris-field id="sortOrder"` configuration.
  • Modify the visibility attribute from `visibility="none"` to `visibility="both"`.
  1. Once updated, the Sort Order field should appear correctly in the Pay Component Group.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide - SAP SuccessFactors Data Model Reference Guide 

A) Guide: Country/Region Specifics for Employee Central

A) Guide: Data Model Field Information for Employee Central  - Guide - chapter:  EC Suite Guide

Q) Where can I get EC Master Data model?

A) View 3153500 - How to Download Data Models, Picklists and other configuration files for Employee Central - SuccessFactors

Q) Can I re-import Data Model files via Admin Center?

A) Only Corporate Data Model and Country/Region Specific XML can be reimported for Corporate Data Model via Admin Center, the import option of Sucession Data Model and Country/Region-Specific Succession Data Model will required provisioning access, kindly engage your partner or contact SAP Support team raising a ticket to LOD-SF-PLT-DMC.

See Also

  • 3066117 - How to export Data Models?

  • 2080139 - How To Import Foundation Objects or Foundation Data - Employee Central - SAP for Me
  • 2315265 - Employee Central - Foundation Objects - FAQ - SAP for Me
  • 2823450 - Total Compensation History Widget : Display Logic - SAP for Me.
  • 3527163 - Data Viewing in Full Profile of the Latest People Profile FAQ - 2H 2025.

Keywords

sort order field, pay component group, compensation history widget, corporate data model, visibility none, visibility both, sap SuccessFactors employee central, missing field, data model export, hris-field configuration, pay and job structures, visibility="none"`, visibility="both"` , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , Problem

Product

SAP SuccessFactors Employee Central all versions

Attachments

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