SAP Knowledge Base Article - Preview

3722778 - Employee Status Remains “Active” After Valid To Date Expires

Symptom

  • The lifeCycleStatus of an employee remains ACTIVE.
  • This occurs even after the Valid To date has expired.
  • The Status field cannot be modified using standard methods.  


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Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2
  • SAP Sales Cloud  Version 2
  • SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Employee, Business User, lifeCycleStatus, Status Active, Status Deleted, Valid To, Validity Expiration, DPP Removed, User Validity , KBA , CEC-CRM-EMP , Employee for SAP Sales/Service Cloud , CEC-CRM-DPP , Data Protection and Privacy for SAP Sales/Service Cloud , Problem

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