Symptom
The invoice is Not Released status, but the Golden Tax Relevant button is disabled. Not able to mark it as Golden Tax Relevant and process the Golden Tax Invoices process or Fully Digitalized Electronic Invoices process.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Go to the Invoice Documents view.
- Select the invoice ABC which is Not Released status, however the button Golden Tax Relevant is disabled. Not able to mark it as Golden Tax Relevant and process it with the Golden Tax process.
ABC represents the customer invoice ID.
Cause
The invoice ABC was marked as Golden Tax relevant earlier and discarded from the Golden Tax Invoice or Fully Digitalized Electronic Invoices process. So the invoice is with status as Discarded. Once the invoice was discarded in Golden Tax process, it is not able to be marked as Golden Tax Relevant again.
Follow the steps below to check the invoice status in Golden Tax process.
- Go to the Customer Invoicing work center.
- Go to the Golden Tax Invoices or Fully Digitalized Electronic Invoices view.
- Choose Discarded Invoices query, the invoice ABC is listed as discarded invoice.
Resolution
This is the current designed system behavior.
Keywords
Golden Tax; Fully Digitalized Electronic Invoices; Golden Tax Relevant; Disabled; Not Enabled; Grayed out. , KBA , AP-CI-CI-GLO , Cross-Country Extensions , Problem
SAP Knowledge Base Article - Public