SAP Knowledge Base Article - Public

3722819 - Open Tasks Are Not Visible For Purchase Requests

Symptom

Unable to view Open Tasks for Purchase Requests for User ABC (ABC represents User's name).

Environment

SAP Business ByDesign



Reproducing the Issue

  1. Go to Purchase Requests and Orders work center.
  2. Go to Purchase Requests view.
  3. Enable Open Tasks in the drop-down menu.

No tasks are displayed for the user ABC.

Cause

If user ABC is not granted write access to the Purchase Requests view, Purchase Requests (Manual) view, Purchase Request Bundling Runs view the related tasks will not be displayed.

Resolution

To correct the access restrictions, follow the below steps

  1. Go to Application and User Management Workcenter.
  2. Go to Business Users View.
  3. Search User ABC.
  4. Select Edit->Attribute Rights.
  5. Go to Access Restrictions tab.
  6. Select Write Access -> Unrestricted for Purchase Requests View.
  7. Select Write Access -> Unrestricted for Purchase Requests (Manual).
  8. Select Write Access -> Unrestricted for Purchase Request Bundling.

See Also

Refer to: How to remove Task: Assign Supplier to Purchase Request from user's Task List? - SAP for Me  

Refer to: Revise Purchase Order Notification is Triggered for Multiple Users - SAP for Me

Keywords

Open tasks; Purchase requests; Access rights; purchase requests view; tasks not visible , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions