SAP Knowledge Base Article - Public

3722822 - Incorrect display format of start and due dates in performance form goal section

Symptom

Start and due dates in the performance form goal section display incorrect values. Instead of the actual dates, the goal details section shows unusual text string:

Start Date: "???CO04ON_4TueIU4_amteor0amt???" 

Due Date: "???CO03ON_3TueIU3_amteor0amt???"

Environment

SAP SuccessFactors Performance Management

SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Navigate to the affected performance form.
  2. Go to the goal section.
  3. Select a goal and review the goal details.
  4. Observe the incorrect display of start and due dates.

Cause

The issue may be related to old browser caches not being cleared automatically after related UI function enhancements.

Resolution

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.


Workaround: 

Clear the browser Cache to verify if the dates are displayed. 

If not, Uncheck the Enable the latest experience of Performance Management forms from Performance Management Feature Settings.

See Also

Keywords

performance form, goal section, incorrect start date, incorrect due date, browser cache, UI enhancements, display error, unusual text strings, cache clearing, browser restart , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Problem

Product

SAP SuccessFactors Performance & Goals 2511