SAP Knowledge Base Article - Public

3722992 - Quote message does not appear after uploading an Excel file to the quote table in SAP CPQ

Symptom

• After uploading an Excel file to the quote table, the expected quote message "product has been uploaded" does not display immediately.

• The quote message only appears after navigating to another quote tab.

• A global script is attached to the "On uploading Excel to quote table" event, which is responsible for adding the quote message. 

Environment

SAP CPQ

Reproducing the Issue

  1. Log in to the CPQ environment. 
  2. Add the following global script and enable the event "On uploading Excel to quote table":
    import Scripting.Quote.MessageLevel as msg
    context.Quote.AddMessage("product has been uploaded", msg.Warning, True)
  3. Open any quote.
  4. Upload an Excel file to the quote table.
  5. Observe that the "product has been uploaded" message does not display on top of the quotation page.

Cause

This is an expected behavior within the system's functionality.

Resolution

  1. Adding quote messages via scripts and enabling the "On uploading Excel to quote table" event is not supported.
  2. Recommend submitting a request on the influence portal to propose enhancements or new features.

See Also

Refer to: SAP Influence Portal

Keywords

quote message, excel upload, import products tab, sales cloud cpq, script event, expected behavior, influence portal, troubleshooting, upload issue, quote table , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Product Enhancement

Product

SAP CPQ all versions