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SAP Knowledge Base Article - PublicSymptom
Customer using PDF file in Arabic language and e-Signature is failing.
Environment
SAP SUCCESSFACTORS ONBOARDING
Cause
This is code issue with PDF form in Arabic language.
Resolution
Currently there is no workaround. SuccessFactors Platform eSignature team has code fix they are planning to 1H 2026 release.
Keywords
OBX, Arabic, eSignature, esign, Esignature , KBA , LOD-SF-OBX-ESN , E-Sign Onboarding , Problem
Product
SAP SuccessFactors Onboarding all versions
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