Symptom
Multi-value code list field is not present for selection in Reference Field usage
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Reproducing the Issue
- Open Extensibility Administration
- For Contact person see field of format type: Code
- Open Case -> Referenced Field Usage
- Field is not available
Cause
Multi-value code list fields generates data type of type array which is not supported by reference field usages.
Resolution
This is the current system behavior and will be addressed in future release.
See Also
3653809: Reference field missing when creating a new custom field in SAP Sales/Service Cloud Version 2
Keywords
Multi Value, Custom field , Reference Field Usage , Available , KBA , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
SAP Knowledge Base Article - Public