SAP Knowledge Base Article - Preview

3723211 - How to Escalate an ECS Service Request

Symptom

A Service Request has been opened with ECS as per the process outlined in Note:

2720477 - How to access ECS Service Requests - SAP ONE Support Launchpad / SAP for Me


It is required to escalate / speed up / expedite the existing service request.


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Environment

SAP Enterprise Cloud Services

Product

ECS all versions

Keywords

RITM, incident, ticket,  , KBA , PCO-OPS , ECS TechOps Servicedesk , Problem

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