Symptom
After completing the activation process for a JOULE service, the error message "Processing Error: The service is currently unavailable. Please reload or contact your administrator" is encountered.
In the network traces, below error might be logged:
**********************************************************
"error":{
"message":"Network Error"
"status":"ERR_NETWORK"
"code":"DEFAULT"
Network Error
Failed to load resource: net::ERR_HTTP2_PROTOCOL_ERROR
No response to read CSRF Token from header
***********************************************************
Similar issues can also occur when Joule for Consultants is used.
Read more...
Environment
- SAP Business Technology Platform (BTP)
- Cloud Foundry runtime and environment (CF)
- Joule
Product
Keywords
processing error, service unavailable, sap successfactors, network issue, activation error, connectivity problem, sap btp, cloud foundry, ias domain, ip ranges, troubleshooting, Processing Error: The service is currently unavailable. Please reload or contact your administrator , KBA , CA-JOULE , Joule , CA-GAIF-SCC , SAP Joule for Consultants , Known Error
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview