SAP Knowledge Base Article - Preview

3723352 - template_backup operation fails due to unsupported encryption mode in SAP HANA Cloud

Symptom

TEMPLATE_BACKUP operation for HANA Cloud instance fails with the following error:

    "broker_error": {
        "StatusCode": 422,
        "ErrorMessage": null,
        "Description": "invalid Parameter (Invalid operation): Template operation is only supported on HANA instances in dedicated key mode",
        "ResponseError": null
      }


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    Environment

    SAP HANA Cloud

    Product

    SAP HANA Cloud all versions

    Keywords

    template_backup, hana cloud, customer-managed key, cmk, dedicated key mode, instance cloning, system copy, invalid parameter, invalid operation , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , Problem

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