SAP Knowledge Base Article - Preview

3723361 - Newly created delivery address not transferred to SAP S/4HANA during order submission using SAP S/4HANA Order Management Module

Symptom

When a custom delivery address is created for the B2BUnit of logged-in user in the SAP Commerce Cloud frontend and selected during checkout, it is not transferred to SAP S/4HANA during order submission.

Instead, the order in SAP S/4HANA is created using the default master data address of the B2BUnit for the user, resulting in an incorrect delivery address.


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Environment

  • SAP Commerce Cloud
  • SAP Commerce Cloud, integration extension pack

Product

SAP Commerce Cloud all versions ; SAP Commerce Cloud, integration extension pack all versions

Keywords

address replication, order replication, one time delivery address , KBA , CEC-SCC-INT-S4I-S4O , S4 Order Management , Problem

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