Symptom
- When trying to import a package in SAC, error message appears: "Authorization error You are not authorized to import this package.".
- The import screen does not show up.
Environment
SAP Analytics Cloud Enterprise (2026.2.5)
Reproducing the Issue
- Login to SAC.
- Go to Transport>Import.
- Click on a package.
- Notice the error: "Authorization error You are not authorized to import this package."
Cause
Issue is under investigation by development team.
There is a bug on the transport feature in scenarios when the SAC tenant is linked to a Datasphere tenant.
Resolution
Issue is under investigation by development team.
Workaround: Create a user in Datasphere tenant with the same email address as in SAC.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Analytics Cloud, transport ,issue, acn, import, datasphere,Authorization ,error, You ,are ,not ,authorized ,package , KBA , LOD-ANA-ACN , SAC Content Network , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public