SAP Knowledge Base Article - Preview

3723805 - Refused to connect error when accessing ESM - Get HR Support

Symptom

Error message encountered: "<ESM_Tenant>.crm.cloud.sap refused to connect."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Employee Central
    • SAP SuccessFactors Employee Central Enterprise Service Management

Product

SAP SuccessFactors Employee Central all versions

Keywords

SAP SuccessFactors, ESM configuration, CSRF settings, content security policy, refused to connect, frame-ancestors , KBA , LOD-SF-INT-ESM , Enterprise Service Management , Problem

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