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3723871 - Error "Document identifier not supported by receiver" during self-billing invoice processing in Peppol Outbound Document

Symptom

While submitting Self-Billing Invoice from EDOC_COCKPIT, following error has been raised:
Error message SMP_CALL_FAILED – Document Identifier not supported by the receiver

Error seen in Application logs: iFlow Exception at Main iFlow: SMP_CALL_FAILED
Document Identifier: busdox-docid-qns::urn:oasis:names:specification:ubl:schema:xsd:Invoice-2::Invoice##urn:cen.eu:en16931:2017#compliant#urn:fdc:peppol.eu:2017:poacc:selfbilling:3.0::2.1 is not supported by the Receiver with Peppol participant ID XXXX:XXXXXXXXX


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Environment

  • SAP ERP
  • SAP S/4HANA
  • SAP S/4HANA Private Cloud
  • SAP Document and Reporting Compliance, cloud edition

Product

SAP Document and Reporting Compliance, cloud edition all versions ; SAP ERP all versions ; SAP S/4HANA all versions

Keywords

sap s/4hana, smp_call_failed, document identifier not supported, self-billing invoice, integration flow failure, smp lookup, unsupported document type, belgium, bis billing ubl invoice v3, bis billing ubl credit note v3, smp configuration, receiver access point, document registration, sap technical support , KBA , CA-GTF-CSC-EDO-BE , Belgium , CA-GTF-CSC-EDO-PAP , Document Compliance Peppol Exchange Service , Problem

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