Symptom
A lead with status as converted is still displayed as an active lead in the account highlights section.
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Environment
-
SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions
Keywords
lead converted, active lead, account highlights, sap sales cloud version 2, internal status accepted, custom status converted, lead status, troubleshooting lead issue, lead display issue, account highlights issue, sap sales cloud , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , Problem
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