SAP Knowledge Base Article - Preview

3723938 - Lead with status converted but still it displayed as active lead in Account Highlights section in the Account

Symptom

A lead with status as converted is still displayed as an active lead in the account highlights section.


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Environment

  • SAP Sales Cloud Version 2
 



Product

SAP Sales Cloud Version 2 all versions

Keywords

lead converted, active lead, account highlights, sap sales cloud version 2, internal status accepted, custom status converted, lead status, troubleshooting lead issue, lead display issue, account highlights issue, sap sales cloud , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , Problem

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