Symptom
- Directory fields "Advanced search" in a different language version are not displayed as expected.
- Fields appear correctly when the language is set to English but disappear when set to something else.
- No error messages or error codes are explicitly show.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Set language to English and navigate to Directory Search > Advanced search dropdown > Fields are visible.
- Set language to something else and navigate to Directory Search > Advanced search dropdown > Fields are not visible.
Cause
The issue arises due to a custom translation configured in the Manage Languages pack. The translation was overridden from `{0}:` to `{job_code}:Función`, which causes an error in the UI5 bundle.
Resolution
- Modify the string in the language pack from `{job_code}:Función` to `{0}:Función`.
- Alternatively, disable the language pack temporarily to resolve the issue.
See Also
Refer to: KB Article 2088892 - How to Grant Support Access to SuccessFactors Support Staff
Refer to: Permissions for Directory Search | SAP Help Portal
Keywords
directory fields, Spanish language, advanced search dropdown, fields not visible, UI5 bundle error, custom translation, manage languages, language pack, `{0}:Función`, `{job_code}:Función`, Employee Directory Search , KBA , LOD-SF-EP-DIR , Employee Directory Search , Problem
SAP Knowledge Base Article - Public