SAP Knowledge Base Article - Preview

3724129 - Direct, past direct and future direct behavior in document template mapping

Symptom

  • Custom token defined for retrieving future data in email notification templates returns empty values.
  • Job info records contain values, but the approval record has not yet become effective.
  • The workflow includes approvers and CC users, but the custom template is linked only to CC users.


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Environment

SAP SuccessFactors Employee Central

  • Workflow
  • Document Template

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

email notification template, token retrieval, future data, sap successfactors employee central, custom workflow notifications, job info records, approval record, cc users, empty token value, workflow approval , KBA , LOD-SF-EC-WFL-CUS , Custom Workflow Notifications , Problem

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