Symptom
- Error message: "An error occurred. Please create an incident on component 'FI-FIO-AR'."
- Unable to reverse the bank statement in the "Manage Bank Statements" application.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the "Manage Bank Statements" application.
- Attempt to reverse the bank statement for the specified company code and house bank accounts.
- Observe the error message: "An error occurred. Please create an incident on component 'FI-FIO-AR'."
Cause
- The ABAP runtime error during the reversal process is caused by missing corresponding journal entries in the system.
Resolution
- Confirm if there has been any recent system reset or activity that may have removed the journal entries.
- If testing the reversal of a bank statement, use statements posted after the reset.
- Alternatively, re-upload the bank statement file and then proceed with the reversal.
See Also
Keywords
manage bank statements, error occurred, FI-FIO-AR, bank statement file, delete, cancel, reversal, journal entries missing, ABAP runtime error, bank reconciliation, system reset, financial operations , KBA , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public