3724242 - Audit Information for Created and Purged Users in SuccessFactors

• You wish to extract audit information from SuccessFactors for newly created users.
• You wish to extract audit information from SuccessFactors for purged/deleted users.

SAP SuccessFactors HCM Suite

1. How to get “User Creation Report"

1. Go to Admin Center -> Change Audit Report -> Create Business Data Report -> User Change.
   for example: if you want a User Creation Report for last month, then run the “User Change” Report for last month. 
2. After downloading the report:
3. Filter the column “Field Name” -> select “Username”
4. And filter the column “Operation Performed”, select “I” ( “I" means Insert, which represents the creation of a user)

Outcome: The report will then show which users were created during the selected timeframe and who performed the creation.

2. How to get “User Purge Report” (Soft Purge)

1. Go to Admin Center -> Data Inspector
2. Select table USERS_SYSINFO
3. Set the field "Filter by" to "Valid" to be equal to "x"
4. After that, select a time range and search for the results:
   

Outcome: Result will show all soft-purged users during the selected timeframe.

-> If you want to know more details about how those users were purged, run the following report:

1. Go to Admin Center -> Change Audit Report -> Create Business Data Report -> Change History in Data Retention Management
2. Enter the purged user ID, and run the report
3. The report will then show the purge job request, purge job creator, approver, timestamp, etc.

3. How to get “User Deletion Report” (Permanent Purge)

For permanently purged users, there is currently no report available.
However, when users are permanently purged from the system, all admin users with DRTM purge permissions receive an email notification, which includes the list of user IDs that were permanently deleted.

• Change Audit Reports | SAP Help Portal
• Configuration Data Audit Reports | SAP Help Portal
• KBA 2744431 - How to Create Change Audit Reports and What Reports are Available - SuccessFactors
• KBA 3563598 - How to know when a User was Created in SuccessFactors
• KBA 2641995 - How to know who created an user in SFSF

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