Symptom
Users are not able to view Cancellation Policy of class before registration, unless there is a Special Request added to it
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Search for classes in Enhanced Search>
- Access Class with cancellation policy and without Special Requests >
- Click to "register" >
- User can register without checking the cancellation policy
BUT
- Search for classes in Enhanced Search>
- If the Class has a Special Request and Cancellation Policy >
- Click on "Register >
- User is redirected to a page where they can view the Cancellation Policy without registering
Resolution
This scenario has been addressed by Engineering as a Product Enhancement and will be prioritized on Later Releases.
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For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
See Also
Keywords
LRN-208480, class, cancellation, policy, check, special, request, registration, process , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Product Enhancement
SAP Knowledge Base Article - Public