SAP Knowledge Base Article - Public

3724263 - Inconsistent Behaviour of Class Cancellation Policy During Registration

Symptom

Users are not able to view Cancellation Policy of class before registration, unless there is a Special Request added to it

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Search for classes in Enhanced Search>
  2. Access Class with cancellation policy and without Special Requests >
  3. Click to "register" >
  4. User can register without checking the cancellation policy 

BUT

  1. Search for classes in Enhanced Search>
  2. If the Class has a Special Request and Cancellation Policy >
  3. Click on "Register >
  4. User is redirected to a page where they can view the Cancellation Policy without registering

Resolution

This scenario has been addressed by Engineering as a Product Enhancement and will be prioritized on Later Releases.

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For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

See Also

Keywords

LRN-208480, class, cancellation, policy, check, special, request, registration, process , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Product Enhancement

Product

SAP SuccessFactors Learning 2511