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SAP Knowledge Base Article - PreviewSymptom
When attempting to customize the Contacts section in the Account Overview, it is not possible to modify the fields displayed in the Card View.
For example: if the requirement is to replace the standard field "Function" with "Job Title" in the Card View of the Contacts table, it is not possible to modify it via Adaptation.
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
contact card view, account overview, card view configuration, function field, job title field, account contacts, card view customization, adaptation mode, non-editable fields, SAP sales cloud version 2 , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem
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