SAP Knowledge Base Article - Preview

3724316 - Viewing crystal report from BI Launchpad, Error: The viewer could not process an event in BI Launchpad.

Symptom

  • Error: The viewer could not process an event. The viewer could not get the page. [CRSDK00001087]
    ---- Error code:0 [CRWEB00000119] When opening Crystal for Enterprise document in BI Launchpad .
  • No issue when opening the document in SAP Crystal Reports for Enterprise designer .


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Environment

  • SAP BusinessObjects Business Intelligence 4.3 Support Package 3
  • All supported OS system

Keywords

Crystal Enterprise , BI launchpad , The viewer could not process an event, CRSDK00001087, Error code:0 [CRWEB00000119] , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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