Symptom
- District field is removed from the address in ISU after updating the business partner name in C4C.
- Tax jurisdiction code becomes invalid due to the removal of the district field.
Environment
Integration of C4C with ERP
Reproducing the Issue
- Open the business partner in C4C and enter edit mode.
- Update the business partner name and save the changes.
- Check the business partner in S/4.
- Observe that the district field is removed and the tax jurisdiction code is invalidated.
Cause
Wrong Business System defined in table MDGV_BP_SYS_PAR of the S/4 system.
Resolution
- Access table MDGV_BP_SYS_PAR in the S/4 system.
- Update the Business System value to the correct entry as defined in tr DRFIMG -> Define Custom Settings for Date Replication-> Define Technical Settings for Business Settings.
See Also
Keywords
district field, tax jurisdiction code, invalidated, business partner name, C4C, ISU, ERP integration, MDGV_BP_SYS_PAR, wrong business system, S/4 , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-IND-UTL , Utilities , IS-U-CS-C4C , Integration C4C - S/4HANA IS-U , Problem
Product
SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public