SAP Knowledge Base Article - Public

3724357 - Your Onboarding Checklist card in the homepage does not show pending compliance form - Onboarding

Symptom

Onbordee has the tile Your Onboarding Checklist in the homepage, but it shows E-Signature pending and no other card is present for the pending Compliance task.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Onbordee has multiple pending tasks: E-Signature and Compliance tasks for example
  2. Onbordee login to the instance
  3. There is 'Your Onboarding Checklist' tile in the homepage
  4. Tile only shows pending E-Signature task
  5. There is no tile in the homepage for the pending Compliance task

Cause

  • Your Onboarding Checklist tile is designed to show the task on the homepage based on the due date. The task with the nearest deadline will be displayed.
  • For example: If the E-Signature has a soonest due date compared to the Compliance task, the E-Signature task will show in the Your Onboarding Checklist tile, this is expected behavior.

Resolution

This is expected behavior: Your Onboarding Checklist tile is designed to consolidate the due tasks for Onboarding. Enhancement requests can be submitted following KBA 2090228. 

See Also

KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
SAP Help Portal - Onboarding on the Home Page

Keywords

Your Onboarding Checklist tile, missing compliance card, Your Onboarding Checklist, compliance tile, Deprecation of To-Do , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Product Enhancement

Product

SAP SuccessFactors Onboarding

Attachments

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