Symptom
Onbordee has the tile Your Onboarding Checklist in the homepage, but it shows E-Signature pending and no other card is present for the pending Compliance task.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Onbordee has multiple pending tasks: E-Signature and Compliance tasks for example
- Onbordee login to the instance
- There is 'Your Onboarding Checklist' tile in the homepage
- Tile only shows pending E-Signature task
- There is no tile in the homepage for the pending Compliance task
Cause
- Your Onboarding Checklist tile is designed to show the task on the homepage based on the due date. The task with the nearest deadline will be displayed.
- For example: If the E-Signature has a soonest due date compared to the Compliance task, the E-Signature task will show in the Your Onboarding Checklist tile, this is expected behavior.
Resolution
This is expected behavior: Your Onboarding Checklist tile is designed to consolidate the due tasks for Onboarding. Enhancement requests can be submitted following KBA 2090228.
See Also
KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
SAP Help Portal - Onboarding on the Home Page
Keywords
Your Onboarding Checklist tile, missing compliance card, Your Onboarding Checklist, compliance tile, Deprecation of To-Do , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Product Enhancement
Product
Attachments
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SAP Knowledge Base Article - Public