Symptom
- A scheduled import job or a specific step part of a Multi Data Action is failing periodicaly.
- HTTP 403 error: "The user does not have permission to access the requested resource."
- In the Import Job Monitor the following exception can be seen:
- In the HAR Trace for the specific import job/Multi Data Action can be seen:
"exceptionSummary": "{\"errorCode\":\"PLUGIN_ERROR\",\"rawError\":\"Response from external server has status code of 500. \",\"errorDefinition\":\"{\\\"code\\\":\\\"\\\",\\\"rawError\\\":\\\"Response from external server has status code of 500. \\\",\\\"params\\\":[\\\"status: 500 body:
{\\\\\\\"status\\\\\\\":500,\\\\\\\"message\\\\\\\":\\\\\\\"An internal server error has occurred.\\\\\\\"}
"exceptionSummary": "{\"errorCode\":\"PLUGIN_ERROR\",\"rawError\":\"{*}Access was denied.\",\"errorDefinition\":\"
{\\\"code\\\":\\\"ERROR_ACCESS_DENIED
{*}\\",\\\"rawError\\\":\\\"Access was denied.\\\",\\\"params\\\":\\\"status:403\\\"}\",\"isUserError\":true,\"jobMetrics\":{\"artificalStartDelay\":\"PT0S\"}}",
{\\\"code\\\":\\\"ERROR_ACCESS_DENIED\\\",\\\"rawError\\\":\\\"Access was denied.\\\",\\\"params\\\":[\\\"status:403\\\"]}
"exception": "EPM_SERVICE : {\"errorCode\":\"PLUGIN_ERROR\",\"rawError\":\"Access was denied.\",\"errorDefinition\":\" - When manually executing the import job it succeeds without any issues.
- 3245105 - "The job failed during plugin execution" error occurs when refreshing an import job in SAP Analytics Cloud - SAP for Me
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Environment
- SAP Analytics Cloud(Enterprise)
- Import Data Connections (OData service)
- SAP Datasphere
Product
Keywords
job failure, plugin service error, import job, HTTP 403 error, HTTP 500 error, data acquisition, SAP Analytics Cloud, multi-action failure, data connections, OData service modification, intermittent issue , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
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