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3724462 - Unable to create external Sales Quotes due to Order Block configuration

Symptom

You are unable to create an external Sales Quote from an Opportunity.
When attempting to do so, the following error message is raised:

"Order block Sales Order Block is set for account (“XYZ”) in master data."


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Environment

Integration for SAP Sales/Service Cloud

Sales Cloud Version 2

Keywords

order block, sales quote, external sales quote, SAP Sales Cloud, validation logic, account block, transaction creation, opportunity, master data, error message, sales data, Influence Portal, SAP documentation , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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