SAP Knowledge Base Article - Preview

3724683 - Clarification regarding licensing and usage metrics for SSAM in SAP Mobile Services

Symptom

  • Request for clarification regarding the licensing of SAP Mobile Services resources and users.
  • Usage details indicate multiple different SAP Mobile Services resources, requiring assistance to understand their representation.
  • Discrepancy observed in the license for FUE (SAP Mobile Execution and Dynamic Forms),
    For example: where 20 users are licensed, but the attached file shows zero users in use.


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Environment

SAP Service and Asset Manager

SAP Mobile Services

Product

SAP Service and Asset Manager all versions

Keywords

KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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