SAP Knowledge Base Article - Preview

3724774 - Status change error: invalid status provided

Symptom

  • Error message displayed: "status provided is invalid. Provide a valid status" when attempting to change the case status.


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Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

status change error, invalid status, case management, case status schema, custom determination, error message, troubleshooting status change. , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem

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