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SAP Knowledge Base Article - PreviewSymptom
- Error message displayed: "status provided is invalid. Provide a valid status" when attempting to change the case status.
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Environment
SAP Service Cloud Version 2
Product
SAP Service Cloud Version 2 all versions
Keywords
status change error, invalid status, case management, case status schema, custom determination, error message, troubleshooting status change. , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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