SAP Knowledge Base Article - Public

3724873 - Creating a VLS Class - VLS Error Code: Unable to send email as the sender email was not provided

Symptom

When creating a VLS enabled class and selecting to notify the instructor, the system provides an error:

  • The meeting could not be updated on the VLS server. Please try again later or note the error code and contact your VLS administrator.
  • VLS Error Code: Unable to send email as the sender email was not provided

Environment

SAP SuccessFactors Learning

Cause

The Application Notification Admin Email value is not properly configured.

Resolution

  1. Go to Learning Administration > System Administration > Configuration > Global Application Settings > Mail tab
  2. Provide an email address value in the Application Notification Admin Email field. It is suggest that the Application Notification User Email field also be updated if not.

Keywords

VLS, error, instructor, class, create, unable, send, email, sender, mail , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Problem

Product

SAP SuccessFactors Learning all versions