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3724902 - Workflow Assistant fails to run in CCM after BI upgrade.

Symptom

  • Workflow Assistant stops immediately after starting.
  • Issue started after the upgrade.
  • Update install logs reflects below:

14:45:23.537 RunRedistProgram: return value 1
14:47:20.176 Error: Could not move temp dest folder to dest folder.
14:47:20.176 Error:   Temp dest folder: C:\SAP BusinessObjects\InstallData\tmp\shared.library.keycode.props-4.0-core-64
14:47:20.176 Error:   Dest folder:    C:\SAP BusinessObjects\InstallData\InstallCache\shared.library.keycode.props-4.0-core-64\14.3.4.5359\
14:47:20.176 Error: Class name:   class Poco::FileAccessDeniedException
14:47:20.192 Error: Display text: Access to file denied: \\?\C:\SAP BusinessObjects\InstallData\tmp\shared.library.keycode.props-4.0-core-64
14:47:20.192 Error: Could not delete temp dest folder: C:\SAP BusinessObjects\InstallData\tmp\shared.library.keycode.props-4.0-core-64\
14:47:20.192 Error: Class name:   class Poco::FileAccessDeniedException
14:47:20.192 Error: Display text: Access to file denied: \\?\C:\SAP BusinessObjects\InstallData\tmp\shared.library.keycode.props-4.0-core-64\actions\BusinessObjects_KCDefinitions_dfo.xml
 

Verifying presence of enterprise nodes in CMS cluster...
Ignoring C8799040 because it is not present in the CMS cluster. You will need to run AddNode -update on this node manually.
 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x / BI 2025
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

crash, unstable, shut down, BI Agent, Automation framework, startWfAssistant.sh, failure, Register System, Workflow Assistant, Trusted Authentication, messages.properties. , KBA , BI-BIP-ADC , Admin Console , Problem

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